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DESK Hotel Management PMS

Reception runs fast, so your guests aren’t kept waiting.

Hotel management with nothing to install, no server and entirely in the cloud. The DESK screen you open in your browser becomes your front office.

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The FLEXXI DESK forecast dashboard

Why DESK

No expensive hardware, no waiting for an install

  • No need to spend a fortune on dedicated machines, clunky servers or installs that never end
  • Windows, Mac, iPad or phone — it runs instantly wherever there is internet
  • Ready in 15 minutes; you start using it straight away

Check-in in seconds

  • The paperwork and the long queue at reception are over
  • Digital, fast check-in gets your guest to their room at once

Your whole hotel at a glance

  • Dynamic room rack — which room is free, which is being cleaned, which is out of order
  • Complex group reservations and agency work
  • Folios per guest and per room, on one screen

Connected to the restaurant and the accounts

  • DESK works in harmony with every department of your hotel
  • A table’s bill in the restaurant (REST) charged to a room account lands on the guest’s folio instantly
  • The day’s movements pass to your accounts (OFFICE) with a single click
  • No re-keying, no transfers, no reconciliation

Say goodbye to hidden costs

  • No licence fees that climb as your team grows — unlimited users
  • Your data is backed up automatically every day, earlier copies kept separately
  • Every system update is free for as long as you use it

Work in tabs

  • Check a guest in on one tab and open the folio on the next
  • Come back to what you left half-finished

Multi-currency

  • You choose the company base currency
  • Room accounts are kept in the agency’s currency. Agency accounts run in foreign currency.
  • Daily rates are fetched automatically

User permissions

  • Permissions are set per screen
  • Who did what shows in the log reports

Which businesses is it for?

DESK is for properties that sell rooms, take reservations and host guests.

City hotels
Boutique hotels
Holiday villages & resorts
Aparthotels
Pensions & B&Bs
Motels
Thermal hotels
Institutional guesthouses
Chalets & village houses
Bungalows & glamping
Hostels
Campsites

One program, two languages

The DESK interface switches to English with one click — menu, screens, reports and warnings included. The dictionary holds 3,313 strings and every one of them has its English counterpart.

Turkish
Turkish
English
English

On the desktop and on the phone

The room rack opens on a phone too. Housekeeping marks a room clean, the manager checks occupancy on the road — with no separate app to install.

Room rack — phone
Reservations — phone

What’s in DESK

Take a look at the modules and see the operations that keep your business running smoothly.

01

Guest Operations

Reservation rack, room rack, reservations, guest records, group records, room changes and the guest archive.

02

Desk Operations

Front-office cash, departments, invoices, reception accounts, actions, daily exchange rates, currency batches, phone directory, invoice archive, room rate entry and day-end closing.

03

Front Office Reports

Accommodation and guest, forecast, cash and revenue, invoice and agency, management and audit reports; deleted and changed records.

04

Customer Accounts

Account operations, account card reports and account movement reports — agency and company balances are tracked inside the hotel.

05

Settings

Maintenance and housekeeping room operations, user accounts and permissions, password changes, room type changes.

The metrics hotels actually use

The forecast dashboard gives average occupancy, total room revenue, ADR (average daily rate), RevPAR (revenue per available room), room-nights sold and the busiest day. Below it, a daily occupancy-and-revenue chart, with breakdowns by room type, agency, board type and nationality.

Forecast dashboard — monthly occupancy, ADR and RevPAR

Sample screenshots

Room Rack

The whole hotel on one screen. Every room shows its number and type and is coloured by its status — occupied, vacant, dirty, clean, maintenance, on hold, house use. Counters at the top give the live status split; click a room to open its folio, account and guest details.

flexxi.net/desk
Room Rack

Reservation Rack

Occupancy room by room, day by day. Upcoming reservations, overlaps and rooms closed to sale are visible at a glance; group check-in and bulk room assignment start here.

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Reservation Rack

Reports

Eleven filters and twelve ready-made reports — on a single tab. Choose stay status, price type, arrival and departure ranges, nationality, room type, board type, agency and sort order; then open a guest list, breakdowns grouped by room type, board type or room, nationality and phone lists, debit-credit, unbilled stays and account status charts. Output on screen, as PDF or as Excel. Cash-and-revenue, forecast, invoice-and-agency and management reports follow the same pattern.

flexxi.net/desk
Reports

Speed up your front desk today

Talk to our specialists and see with your own eyes how the program works.